Life360 Privacy Policy & Data Protection
At life360, your privacy is our priority. This page clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Last updated: January 2026
1. Information We Collect
Life360 collects several categories of information when you use our platform. All data collection is carried out lawfully and is intended to enhance your user experience and ensure transaction security.
Username, email address, phone number, date of birth, and password (in encrypted form). This information is required for registration and identity verification.
Device type, operating system, browser type, IP address, screen resolution, and time zone. This data is used to optimize display and detect suspicious activity.
Records of MYR deposit and withdrawal transactions, along with the bank or e-wallet used. We do not store your full card number or online banking password.
Game history, bets placed, pages visited, session duration, and in-platform interactions. This data helps us understand user behavior and improve the overall experience.
2. How We Use Your Information
Life360 uses the information collected for the following purposes, all of which are aimed at delivering a better experience to our Malaysian users:
- Account management — enabling login, identity verification, password recovery, and user profile management.
- Transaction processing — ensuring that MYR deposits and withdrawals are processed accurately and securely to the rightful recipient.
- Platform Security — detecting and preventing fraud, unauthorized access, and suspicious activity on user accounts.
- Service Improvement — analyzing usage patterns to improve platform design, loading speed, and the overall user experience.
- Service communications — sends important notifications regarding your account, policy changes, and platform updates via email or in-app alerts.
- Legal Compliance — meeting legal and regulatory requirements applicable in Malaysia when required by a competent authority.
Life360 does not use your data for third-party marketing purposes without your explicit consent.
3. Cookies & Tracking
The life360 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our website.
Required for core platform functions such as login sessions, account security, and language preferences. Cannot be disabled.
Collects information on how users interact with the platform to help us improve speed and usability.
You can adjust your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain areas of the life360 platform.
4. Data Storage, Security & Sharing
Data Retention
User personal information is stored on servers protected with SSL encryption and industry-standard security measures. life360 retains user data for as long as the account remains active, or for as long as required to meet applicable legal and regulatory obligations.
Data Security
We employ multi-layered security protocols including data encryption in transit and at rest, role-based access controls, 24-hour system monitoring, and regular security audits. While no system is entirely risk-free, we are committed to minimizing the risk of a data breach to the greatest extent possible.
Third-Party Sharing
Life360 does not sell or rent user personal information to any third party for marketing purposes. Data may be shared only in the following circumstances: (1) with payment service providers required to process your MYR transactions; (2) when mandated by law or a valid court order in Malaysia; (3) in cases of suspected fraud, with the relevant authorities. All third parties involved are required to comply with strict data protection standards.
5. User Rights & Contact Us
You have the right to request a copy of the personal information we hold about you at any time, either through your account settings or by contacting our support team.
If any information in your account is incorrect, you can update it through the account settings panel or by contacting life360 customer support.
You may request the deletion of your account and personal data. Such requests are subject to any record-keeping obligations applicable to the platform under law.
Policy Updates & Contact Us
Life360 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to registered users via email or in-platform notification. The date of the most recent revision will always be displayed at the top of this page.
For any enquiries, data access requests, or privacy concerns regarding your life360 account, please reach our team at: [email protected]. You may also refer to the FAQs for answers to common questions about your account and personal data.
Your Data, Your Control
Create your life360 account with confidence — we are committed to protecting your personal data at all times. For further enquiries, check our FAQ page or log in to your account to manage your privacy settings.